Privacy Policy

Here at The Crosby Tea Rooms we are committed to the safeguarding of our customers and website visitors privacy.

We have created this Privacy Policy to let you know what information is retained about you, how it is shared and with whom.

Website, Social Media, Email & Trip-advisor

Our website is powered by Google and we use Google Analytics to monitor number of visitors, location etc to help us maintain and better your experience of our website.

By adding The Crosby Tea Rooms in any posts on any social media you are consenting for us to use those pictures in our own online marketing and social media.

By leaving a review on Trip-advisor we are able to contact you through he information you provide to them to help in any enquiries or comments.

For the purpose on online sales we have to pass your information onto Royal Mail for delivery purposes or obtain email addresses, names etc for the purpose of fulfilling the contract. 

We hold personal information for 12 months (name, telephone number provided via bookings) and all email enquiry information or contract information for longer via our Google mail account.

We do not pass your information on to any further parties except those that you consent to by using our email (Google Mail), or any payment methods you may use in the tea rooms or via our website (PayPal or Colu)

We do not actively collect any unnecessary data.

Your Rights

You can ask to access, review or update or delete any of your personal information at any time by contacting us either via;
Post; 185A, College Road, Crosby, Liverpool L23 3AT

You can also object to the processing of your information, restrict processing, withdraw consent and/or ask us to pass it to a third party. You also have the right to complain to a data protection supervisory authority about out collection and use of your personal data.
We may update this policy from time to time by publishing a new version on our website.
A full version of this policy can be obtained by visiting us, writing to us or emailing us at the 
information given above.
The data protection officer's details are the same as the above and can be contacted via the details 
stated above.